by Isabella Jiao | Jan 23, 2021 | Uncategorized
If in the early days, minor league sports games were often the only games in town, the amount of distractions and competition for people’s attention and time have only compounded over the years. Not only are fans able to watch the games on cable TV, the...
by Isabella Jiao | Jan 16, 2021 | Uncategorized
This blog is a recap of our live presentation “In-Venue Mobile Ordering: Best Thing Since Sliced Bread”. You can also request to watch the on-demand livestream for free. COVID-19 restrictions have forced many locations to accelerate plans to upgrade their...
by Isabella Jiao | Jan 14, 2021 | Concessions Management, Fan Experience, Insights & Trends
This year has been so shrouded in uncertainty that we have learned to accept and live with it. On the one hand, new coronavirus cases in the U.S. have topped 8.7M with deaths surpassing 225,000. On the other hand, Pfizer has already applied for first approval of its...
by Isabella Jiao | Jan 14, 2021 | Podcast
In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
by Isabella Jiao | Jan 13, 2021 | Concessions Management, Insights & Trends
Delayed or canceled seasons have greatly hindered booster clubs’ abilities to raise money in 2020. However, with the recent news of successful vaccine trials and expedited approval process by the FDA, hopes are high that early next year the U.S. can start...
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