by Isabella Jiao | Jan 13, 2021 | Insights & Trends
With social distancing being top of mind for most people, room service popularity has been on the rise. What used to be considered a premium service is now hailed for its convenience and safety. Research by PWC showed that 86% of guests are ready to pay more for great...
by Isabella Jiao | Nov 8, 2020 | All Posts, Insights & Trends
FanFood Launches #OpenThru2020 Thanksgiving Campaign to Benefit Food Service Operators Chicago, IL. Nov 8, 2020 — In an effort to help foodservice outlets and operations sustain through the holiday season, Chicago-based contactless ordering technology company,...
by Isabella Jiao | Nov 6, 2020 | All Posts, Fan Experience, Insights & Trends
Top 5 Tech Trends Transforming In-Stadium Fan Experience The in-stadium fan experience is not what it used to be. The vast difference between a stadium or arena in the year 2000 compared to present day is nearly incomprehensible. The focus has shifted from a purely...
by Isabella Jiao | Nov 6, 2020 | All Posts, Insights & Trends
How Contactless Ordering Impacts On-Premise Foodservice Revenue In Hotels While traveling and hotel room occupancy is low nowadays, it won’t remain this way forever. According to the Washington Post, “revenge travel” is likely to surge as the...
by Isabella Jiao | Nov 6, 2020 | All Posts, Insights & Trends
Ep. 69: How The Columbus Blue Jackets Think About Fan Engagement with TJ Ansley In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and...
by Isabella Jiao | Oct 31, 2020 | All Posts, Insights & Trends
How Hotels and Hospitality Properties Should Use On-Premise Contactless Ordering Exactly how big is the impact of COVID-19 on the hospitality industry? There’s been 50% revenue decline in 2020, a year that’s projected to be the worst year on record...
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