Blog & Podcast
The Future of Minor League and Semi-Pro Sports Fan Experience
If in the early days, minor league sports games were often the only games in town, the amount of distractions and competition for people's attention and time have only compounded over the years. Not only are fans able to watch the games on cable TV, the Internet,...
5 Things to Consider Before Rolling Out Mobile Ordering
This blog is a recap of our live presentation "In-Venue Mobile Ordering: Best Thing Since Sliced Bread". You can also request to watch the on-demand livestream for free. COVID-19 restrictions have forced many locations to accelerate plans to upgrade their contactless...
The Future of Stadiums: What To Do Between Now and The Next Season?
This year has been so shrouded in uncertainty that we have learned to accept and live with it. On the one hand, new coronavirus cases in the U.S. have topped 8.7M with deaths surpassing 225,000. On the other hand, Pfizer has already applied for first approval of its...
Ep. 71: Portland Trail Blazers Fan Engagement Mindset with Dewayne Hankins
In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
How Should Booster Clubs Fundraise After COVID-19
Delayed or canceled seasons have greatly hindered booster clubs' abilities to raise money in 2020. However, with the recent news of successful vaccine trials and expedited approval process by the FDA, hopes are high that early next year the U.S. can start...
Ep. 72: Rethinking The In-Stadium Experience with Chris Madden
In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
Ep. 73: Telling Better Stories To Engage Fans with Christopher Aumueller
In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
How Is the Pandemic Changing Minor League Baseball Team Operations?
Major changes await Minor League Baseball. The minor league system will likely look vastly different in 2021. MiLB is expected to see a 25% reduction to the number of affiliated teams, down to approximately 120 from 160 squads. The Professional Baseball...
FanFood Partner Feature #MeetTheChef: Manny’s Deli
David Axelrod, the chief strategist for Obama's presidential campaigns, used to joke, “I went to Manny’s to clog my arteries and clear my head.” He considers the deli his second office. Located in the South Loop, Manny’s Deli claims they have lasted in the...
Ep. 71: Portland Trail Blazers Fan Engagement Mindset with Dewayne Hankins
In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
Ep. 72: Rethinking The In-Stadium Experience with Chris Madden
In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
Ep. 73: Telling Better Stories To Engage Fans with Christopher Aumueller
In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
Ep. 74: Next Generation Sports & Entertainment Marketing with John Balkam
In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite industry veterans to talk about how customer expectation have...
How Showboat Drive-In Uses Mobile Ordering to Generate Revenue During COVID-19
How Showboat Drive-In Uses Mobile Ordering to Generate Revenue During COVID-19 Showboat Drive-in theater has been welcoming customers to its 10-acre lot in Hockley, Texas for the last 15 years. Fitted with two movie screens and two stores, the drive-in can see...
Ep. 68: How To Get First Time Users & Sports Partnerships with Ken Cohn
Ep. 68: How To Get First Time Users & Sports Partnerships with Ken Cohn In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and...
Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek
Ep. 67: Telling Brand Stories Through Digital with Jeramie McPeek In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We...
Ep. 66: Learning From Esports Growth with Eric Johnson
Ep. 66: Learning From Esports Growth with Eric Johnson In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and hospitality. We invite...
Ep. 65: How Zenni Is Using Technology To Improve Customer Experience with Sean Pate
Ep. 65: How Zenni Is Using Technology To Improve Customer Experience with Sean Pate In each episode of The Playbook presented by FanFood, host Rob Cressy discusses how leaders are modernizing today’s customer experience through technology in sports, entertainment and...
The Future of Stadiums: What To Do Between Now and The Next Season?
This year has been so shrouded in uncertainty that we have learned to accept and live with it. On the one hand, new coronavirus cases in the U.S. have topped 8.7M with deaths surpassing 225,000. On the other hand, Pfizer has already applied for first approval of its...
How Should Booster Clubs Fundraise After COVID-19
Delayed or canceled seasons have greatly hindered booster clubs' abilities to raise money in 2020. However, with the recent news of successful vaccine trials and expedited approval process by the FDA, hopes are high that early next year the U.S. can start...
How Is the Pandemic Changing Minor League Baseball Team Operations?
Major changes await Minor League Baseball. The minor league system will likely look vastly different in 2021. MiLB is expected to see a 25% reduction to the number of affiliated teams, down to approximately 120 from 160 squads. The Professional Baseball...
Expect These Changes to Stadium Concessions Operation in 2021
2021 is likely to be a big year for stadiums. It's likely the year for the industry to finally leave behind the gloom of the pandemic. It's the year of hope — especially given the promising news of mass vaccination which, albeit a tremendous undertaking and a very...
The Future of Hotels: Trends to Watch in 2021
With their entire business revolved around services, and the people who deliver them, how can hotels execute a socially distanced service model during and after a pandemic? The hospitality industry has suffered greatly this past year, second only to the airlines. As...
2020: Year In Review
2020 took many turns we didn't expect. For a startup on the trajectory towards rapid growth in the beginning of the year, one can only imagine the shock and denial we felt upon realizing that gatherings and events wouldn't come back anytime soon. Our product, after...
How to Increase Hotel Revenue by Improving the Room Service
With social distancing being top of mind for most people, room service popularity has been on the rise. What used to be considered a premium service is now hailed for its convenience and safety. Research by PWC showed that 86% of guests are ready to pay more for great...
FanFood Launches #OpenThru2020 Thanksgiving Campaign to Benefit Food Service…
FanFood Launches #OpenThru2020 Thanksgiving Campaign to Benefit Food Service Operators Chicago, IL. Nov 8, 2020 — In an effort to help foodservice outlets and operations sustain through the holiday season, Chicago-based contactless ordering technology company,...
Top 5 Tech Trends Transforming In-Stadium Fan Experience
Top 5 Tech Trends Transforming In-Stadium Fan Experience The in-stadium fan experience is not what it used to be. The vast difference between a stadium or arena in the year 2000 compared to present day is nearly incomprehensible. The focus has shifted from a purely...
The Future of Stadiums: What To Do Between Now and The Next Season?
This year has been so shrouded in uncertainty that we have learned to accept and live with it. On the one hand, new coronavirus cases in the U.S. have topped 8.7M with deaths surpassing 225,000. On the other hand, Pfizer has already applied for first approval of its...
How Is the Pandemic Changing Minor League Baseball Team Operations?
Major changes await Minor League Baseball. The minor league system will likely look vastly different in 2021. MiLB is expected to see a 25% reduction to the number of affiliated teams, down to approximately 120 from 160 squads. The Professional Baseball...
Expect These Changes to Stadium Concessions Operation in 2021
2021 is likely to be a big year for stadiums. It's likely the year for the industry to finally leave behind the gloom of the pandemic. It's the year of hope — especially given the promising news of mass vaccination which, albeit a tremendous undertaking and a very...
Top 5 Tech Trends Transforming In-Stadium Fan Experience
Top 5 Tech Trends Transforming In-Stadium Fan Experience The in-stadium fan experience is not what it used to be. The vast difference between a stadium or arena in the year 2000 compared to present day is nearly incomprehensible. The focus has shifted from a purely...
How FanFood Partners Use Contactless Ordering In Different Operational Models
How FanFood Partners Use Contactless Ordering In Different Operational Models Recently we asked our partners: "If you could summarize FanFood in 3 words, what would those be?" The answers were consistent across the board: "Easy. Customizable. Budget-friendly."...
FanFood Demo Day: Recap and Q&A
FanFood Demo Day: Recap and Q&A While there are multiple online and mobile ordering platforms on the market, it can be difficult trying to understand the differences of each one and identify the right option for your operation. There's no better way...
FanFood Manager Portal: The Control Center for Your Entire Operation
FanFood Manager Portal: The Control Center for Your Entire Operation Learning to operate a new system can sound daunting. The last thing we want is adding extra stress to your already fast-paced foodservice operations. Our partners consist of F&B...
Why FanFood Is The Ultimate Ordering Platform For Your Foodservice Operation
Why FanFood Is The Ultimate Ordering Platform For Your Foodservice Operation FanFood currently operates at 160+ facilities and businesses worldwide. You can find us at school concession stands, drive-in theaters, restaurants and food trucks, across arenas and...
Is the hospitality industry ready for reopening?
Is the hospitality industry ready for reopening? While most states still have some sort of coronavirus restrictions in place, we're seeing businesses gradually open up. This week we zoom in onto the hospitality industry and see what pre-emptive measures hotels,...
The Future of Stadiums: What To Do Between Now and The Next Season?
This year has been so shrouded in uncertainty that we have learned to accept and live with it. On the one hand, new coronavirus cases in the U.S. have topped 8.7M with deaths surpassing 225,000. On the other hand, Pfizer has already applied for first approval of its...
How Should Booster Clubs Fundraise After COVID-19
Delayed or canceled seasons have greatly hindered booster clubs' abilities to raise money in 2020. However, with the recent news of successful vaccine trials and expedited approval process by the FDA, hopes are high that early next year the U.S. can start...
How Is the Pandemic Changing Minor League Baseball Team Operations?
Major changes await Minor League Baseball. The minor league system will likely look vastly different in 2021. MiLB is expected to see a 25% reduction to the number of affiliated teams, down to approximately 120 from 160 squads. The Professional Baseball...
Expect These Changes to Stadium Concessions Operation in 2021
2021 is likely to be a big year for stadiums. It's likely the year for the industry to finally leave behind the gloom of the pandemic. It's the year of hope — especially given the promising news of mass vaccination which, albeit a tremendous undertaking and a very...
How Showboat Drive-In Uses Mobile Ordering to Generate Revenue During COVID-19
How Showboat Drive-In Uses Mobile Ordering to Generate Revenue During COVID-19 Showboat Drive-in theater has been welcoming customers to its 10-acre lot in Hockley, Texas for the last 15 years. Fitted with two movie screens and two stores, the drive-in can see...
10 Things To Consider When Implementing Contactless Ordering
10 Things To Consider When Implementing Contactless Ordering Contactless and cashless ordering seemed to have become the expectation almost overnight. Being immersed in this space every day, our team has been busy working with any and all locations imaginable to help...
How FanFood Partners Use Contactless Ordering In Different Operational Models
How FanFood Partners Use Contactless Ordering In Different Operational Models Recently we asked our partners: "If you could summarize FanFood in 3 words, what would those be?" The answers were consistent across the board: "Easy. Customizable. Budget-friendly."...
5 Industries That Are Saying Goodbye to Cash
5 Industries That Are Saying Goodbye to Cash The past few years have seen a rise in businesses going cashless, and COVID-19 has accelerated 3-5 years worth of cashless ordering adoption to within 6 months. In addition to the fact over half of Americans...
FanFood Demo Day: Recap and Q&A
FanFood Demo Day: Recap and Q&A While there are multiple online and mobile ordering platforms on the market, it can be difficult trying to understand the differences of each one and identify the right option for your operation. There's no better way...
Partner Feature #MeetTheChef: Deeper Than Just Fried Chicken
Boxcar Betty’s three signature chicken sandwiches: Boxcar, Buffalo, and “Not So Waffle.” Image source: Boxcar Betty’s Instagram The story of Boxcar Betty's. You may describe Boxcar Betty’s as a Chick-fil-A with better taste, no politics, and no closed sign on...
2020: Year In Review
2020 took many turns we didn't expect. For a startup on the trajectory towards rapid growth in the beginning of the year, one can only imagine the shock and denial we felt upon realizing that gatherings and events wouldn't come back anytime soon. Our product, after...
How Showboat Drive-In Uses Mobile Ordering to Generate Revenue During COVID-19
How Showboat Drive-In Uses Mobile Ordering to Generate Revenue During COVID-19 Showboat Drive-in theater has been welcoming customers to its 10-acre lot in Hockley, Texas for the last 15 years. Fitted with two movie screens and two stores, the drive-in can see...
How FanFood Partners Use Contactless Ordering In Different Operational Models
How FanFood Partners Use Contactless Ordering In Different Operational Models Recently we asked our partners: "If you could summarize FanFood in 3 words, what would those be?" The answers were consistent across the board: "Easy. Customizable. Budget-friendly."...
How Rizzo’s Created Contactless In-restaurant Ordering System with FanFood + Toast Technology
How Rizzo’s Created Contactless In-restaurant Ordering System with FanFood + Toast Technology Outdoor beer garden at Rizzo's Bar & Inn in Wrigleyville, Chicago. Baseball season is underway, and while Cubs fans may not be able to attend games in person just yet,...
“FanFood is the last missing puzzle piece in our operation.” Interview with SLS Brickell Hotel
"FanFood is the last missing puzzle piece in our operation.” Interview with SLS Brickell Hotel Summer months are usually when the hotel industry is booming, but with people traveling less now because of the pandemic, hotel occupancy in the U.S. is down. According to...
Creating Value for Event Sponsors with Mobile Activation
Creating Value for Event Sponsors with Mobile Activation There’s never been a better time to reassess your sponsorship model. With COVID-19 shifting mindsets, altering consumer behaviors, and signaling limited venue capacities in our future, what proves...
“To me FanFood is a no-brainer.” Interview with Skyline Drive-in owner
“To me FanFood is a no-brainer.” Interview with Skyline Drive-in owner There’s only so many orders a physical concession stand can take in — be it due to staff limitations or insufficient space for lines — most stands are missing out on revenue as a result. “We...
How Businesses Use Mobile Ordering Creatively to Generate Revenue
How Businesses Use Mobile Ordering Creatively to Generate Revenue Adaptability isn’t unique to startups. While it’s true that FanFood thrives on challenges that require flexibility and resourcefulness, we’re also very lucky to have like-minded partners on this...