QUICK, EASY, CONTACTLESS
Member of
Commission-free online and mobile ordering for in-house services at hotels and resorts.
SERVICES YOU CAN OFFER
ROOM SERVICE
No need for servers to take orders. Guests can customize, pay and track order status on their phones.
TABLE SERVICE
Allow guests to scan QR code and order from their table. Kitchen directly receives order details and reduce the number of servers touching the food.
PRE-ORDERING
Guests can order up to days ahead for scheduled pickup or delivery. Receive revenue upfront and plan your inventory accordingly.
FLEXIBLE DELIVERY OPTIONS
Be it pool-side delivery, delivery to car, or curbside pickup, configure your service for maximum convenience and guest satisfaction.
PLATFORM OVERVIEW
Commission-free, easy to use and fully customizable. A solution designed for maximum customer satisfaction.
Quick, Easy Online & Mobile Ordering
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Scan QR code to order online, or download the FanFood app
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Securely pay and tip in-app with credit card or Apple/Google Pay
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Tracks order status in real time and gets text al
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Supports both express pickup and delivery to seat/table/car or any location
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Can be fully white-labeled to showcase the property’s brand
Orders placed on the platform are on average ~30% larger than walk-up orders. Users also tend to order multiple times during a single day.
Digital Order Management for F&B Staff
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Receive, manage and fulfill orders within the Manager Portal
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Configure your online stores, services, menus, pricing in real time
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Chat with customers in real time to provide support
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Integrate with 50+ POS systems, and automatic receipt printer
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No upfront hardware cost; accessible on any portable device
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Robust data reporting to understand sales performance
The Manager Portal has effectively helped F&B teams reduce fulfillment time by up to 75%.
Deliver to Any On-Premise Location
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Servers can download the Delivery App and get assigned orders
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Locate guests at seat, table, car, or any location on-premise
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Chat with guests in real time to provide support
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Automatic disbursement of tips to delivery staff
On average, delivery orders on the platform are 30% to 35% larger than express pickup orders.
Online Meal & Service Booking for Luxury Suites
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Easy online meal and service booking for premium suites
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In-room self-service ordering for additional items
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Real-time chat support between the kitchen, server and suite guests
The Premium Suite Ordering Solution can effectively lower the server-to-suite ratio and reduce labor costs.
MAXIMIZE PROFITABILITY
Your property keeps 100% of the revenue and tips. Reduce labor and hardware costs while encouraging larger orders.
STREAMLINE OPERATIONS
Faster services without manual transactions or order-taking. Automated billing and reporting with POS integration.
ENHANCE GUEST EXPERIENCE
Highlight specials and premium items in-app. Ensure social distancing without compromising convenience or speed.
CENTRALIZE DATA INSIGHTS
Targeted in-app marketing & up-sells to drive conversion. Understand purchase behaviors throughout your property and retain VIP customers.
GET IN TOUCH
Learn more or inquire about pricing
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